UGHHH…..My project is delayed!

UGHHH…..My project is delayed!
The best-laid plans of mice and men often go awry. No matter how carefully a project is planned, something may still go wrong with it. – Robert Burns
Yes, believe it or not we are not perfect nor do we ever claim to be.  That can also be said about our’s and your project schedule.  As much as we try and plan, there are still opportunities for delays to rear their ugly head.  We, as a company, hate delays just as much as  the customers that it effects.  Delays not only cause headaches in needing some additional planning to absorb the additional for a project, but it also starts to chip away at a bigger thing…..Trust.  This one is big for our company.  You, as a customer, has put their trust into us to makes sure your project is completed, completed well, and completed on time.
The GOOD news, less than 2% of our projects have delays or setbacks from original start and completion dates.  Typically, the delays are cause by one of 2 things.  The first is if we have to order special material and we are provided one delivery date and then the shipment doesn’t come in.  At this time of year, we deal with it a lot, because delivery personnel have built in excuses, and we hear them all the time.  “We have an increased amount of deliveries”, “The weather in some other part of the country is bad”…..  I still haven’t figured out how Amazon can get me some random item in 2 days or less, and these carriers have been around for decades and realize that every year around this time, they will have an increased load.  Crazy, I know, that this trend would continue.  😉
The other would be rain, and I mean a lot of rain.  Our crews take pride in being able to keep their schedules and our customers happy.  They understand the delays can quickly make a great project turn into an average project real quick.  This time of year, I know I just used this same one in the paragraph above, California on rare occasions gets a decent amount of rain.  I said rare!  Our crews will typically work in the rain or they can work on portions of the project that may be indoors.  We want to make sure we plan for the rain and we try to eliminate any major setbacks because of it.  Of course there are those instances when it can’t be avoided and we have to push back the completion date to absorb the rain delay.
In the world we live in we understand that everyone has options.  We as a company have taken it upon ourselves to find new carriers that don’t make excuses with shipments.  We have eliminated a lot of the material delays, but there are still a few that sneak in there.  You as a customer have the same options when it comes to your contractor working on your home.  You have the option to replace them, find a new one, or not choose them from the get-go.  We stand behind our motto of “Never Settle”.  We, as a company, Never Settle for subpar work, materials, or excuses.  We don’t expect you as a consumer to ever feel like you have to settle either.

Brian Dalinghaus

Brian is one of the Co-Founders of Dalinghaus Construction. He has been in the foundation repair industry since 2005. During his career, he has been associated with helping over 4,000 homes and structures throughout California and Arizona.

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