Allowing a stranger to come into your home to conduct an inspection can be a scary thing now a days. Not only are you opening up and exposing your home to the inspector, but you are also taking their word on what repairs or recommendations are needed to correct your home's foundation repair problem. Well let's take the guess work on how the inspection process will go when we come out to visit and inspect your home.
We call you when we are on the way to your appointment. Typically about an hour before. We do this to allow you to finish up any last minute things prior to our arrival. We have kids and know how much fun it is to get them squared away when people are coming over! ;)
We will meet with you and talk with you about what you are experiencing with your home. We will also point out things that we see as we perform a visual inspection of your home. With your permission, we would also like to document these items with pictures that will be attached to your file for future use for our team as well as you. Once the visual inspection is performed we will draw a sketch of your home. This takes a bit and will give you a chance to do a few things. This takes about 30 minutes to do. Once the outline of your home is complete we will perform a floor elevation survey utilizing a ZipLevel Altimeter. This device will allow us to put numbers to a tenth of an inch to the current elevation of your home. Once this is performed and the data has been collected, we will put together a plan of attack to repair your home based on the information gathered.
We will send a follow up email as well an email through our CRM program that will allow you to view the proposal of work, view the repair plan and elevation readings, and electronically approve the proposal.
First, Welcome to the Family! We utilize a highly effective, customer orientated CRM. It allows you to view all of the documents, daily logs, pictures, invoicing and bill paying associated with your project. You can download any and all documents and pictures at any time. Even years after the work has been completed. We have found this is as transparent a program that is currently available and we will gladly be able to walk you through it.
This checklist will help you spot any common foundation problems around your home and how you can fix them.